After facing numerous job rejections, Emma, 19, from Grimsby, joined the DFN Supported Internship Programme in 2025. Over three work placements, she gained valuable experience, discovered her strengths, and identified a career path in administration.
Her placements included working in the café at the Grimsby Fishing Heritage Centre, supporting museum and Ross Castle tours, and crucially, gaining experience in the Humberside Police Evidentiary Department. This latter placement sparked a new interest in office-based computer data work, solidifying her focus on administration roles.
Emma also completed a rotation at Grimsby Crematorium, where she developed strong working relationships with staff and thrived in various roles, from front of house to office administration. Her professionalism and confidence impressed her hosts, leading to an offer to continue her work after the internship concluded.
She has now taken the next step by securing an 18-month Administration Apprenticeship at Grimsby Crematorium. Emma expressed her gratitude for the opportunity, stating, “My internship gave me a fantastic opportunity to gain practical experience and develop skills while working across both North East Lincolnshire Council and Humberside Police, contributing to the organisations and communities they serve."
She added, “The support and encouragement I received helped build my confidence and prepare me for my apprenticeship in Business Administration at Grimsby Crematorium. The experience has given me a strong foundation for my future career.” Emma encouraged others to consider supported internships, highlighting their value in building confidence and opening career doors.
Ann-Marie Matson, Director of Children’s Services at North East Lincolnshire Council, commented on the importance of such programmes. “Supported Internships give young people a chance to gain practical experience and skills but equally important interpersonal skills like communication, assertiveness, and team working,” she said. “These programmes give young people a diversity of opportunities to find where their strengths lie and what their preferences are.”
Supported Internships are designed for individuals aged 18 and over in full-time education with an Education Health and Care Plan. For more information, individuals can email Annie Cook, Lead EHCP Coordinator for post-16, or visit the Preparing for Adulthood section on the NELC SEND Local Offer website.
