The visit took place at the Horton Park Medical Centre, where the Trust's Homeless and New Arrivals team, established for 20 years, presented their person-centred approach to care. The QICN, which recently launched its Faculty of Homelessness and Inclusion Health Nursing, sought insights from an experienced northern team.
Presentations covered how vulnerable clients are supported in the community and the ongoing development of the service. The Trust’s award-winning, multi-disciplinary Proactive Care team also shared insights on health inequalities, presenting their work in central Bradford and Keighley.
“"What stood out was their unwavering focus on innovation, trauma-informed practice and holistic, person and family-centred care – helping ensure that vulnerable and underserved populations receive the support they need. This is what thoughtful service design looks like: listening, adapting and working proactively to reduce inequalities and improve outcomes."
Jamie Waterall, Deputy Chief Public Health Nurse, thanked the team for a valuable and inspiring visit, highlighting their innovative and person-centred approach. Philippa Hubbard, Acting Chief Executive, noted the team's two decades of expertise in homelessness issues, underscoring the Trust's significant work in addressing health inequalities.
